Admin Panel

Overview

The Admin Panel is a control area reserved for the system administrators who manage the entire platform. While an ordinary organization administrator sees only their own organization, a system administrator monitors every organization, user and the overall system state on the platform from a single place. This panel is not where daily work happens; it is a management center that watches over the platform’s healthy and orderly operation.

The panel is made up of several sections. The Organizations section lists all the workspaces on the platform; the Users section shows every account; the System Health section provides a summary of the platform’s overall health; Modules and the module matrix show which capability is enabled where; and Workflow monitoring tracks how automated processes are progressing. This gives the administrator a holistic view of every layer of the platform.

Only people with system-administrator authority can access this panel. Users without that authority cannot see the panel, which keeps the platform’s most sensitive controls protected.

Who uses it

• System administrators: The people responsible for the entire platform. They oversee organization onboarding, manage user accounts, monitor system health and adjust module access across the platform.
• Platform operations team: Track whether workflows are running correctly, restart or cancel stuck processes, and report on overall status.
• Organization administrators (indirectly): Do not access this panel, but the onboarding of their organization and the definition of its module access happen through it.

Step-by-step process

1. Enter the Admin Panel. If you have system-administrator authority you can reach the System Administration section. Without that authority the section is invisible to you.
2. Review organizations. In the Organizations section, see all the workspaces on the platform, their statuses and member counts. An inactive organization is marked here with a status indicator.
3. Manage users. In the Users section, search accounts; when needed, temporarily suspend a user or reactivate them. These actions can only be performed by a system administrator.
4. Monitor system health. In the System Health section, review a summary of the platform’s overall health, user and organization counts, and loaded modules.
5. Adjust module access. In the Modules and module matrix sections, see which organization can access which module and manage the platform-wide defaults.
6. Track workflows. In the Workflow monitoring section, see the state of automated processes; restart a stuck process or cancel one that is no longer needed.

Each of these sections is presented as easy-to-read lists; the administrator quickly reaches the information they need and performs the required action from a single screen.

Process flow

flowchart TD
    A[System administrator signs in] --> B{Has admin authority?}
    B -- No --> C[Panel is invisible]
    B -- Yes --> D[Admin Panel opens]
    D --> E[Monitor organizations]
    D --> F[Manage users]
    D --> G[View system health]
    D --> H[Adjust module access]
    D --> I[Track workflows]

Frequently asked questions

Who can enter the Admin Panel? Only people with system-administrator authority. For users without it the panel is not visible at all, so the platform-wide sensitive controls stay protected.

What is the difference between an organization administrator and a system administrator? An organization administrator manages only their own organization. A system administrator manages every organization, user and the overall system state on the platform; their scope is the entire platform.

What does it mean to suspend a user? A suspended user temporarily cannot access the platform. This is the way to stop access without deleting the account; the user can later be reactivated and their data is preserved.

What does the System Health section show? A summary of the platform’s overall health: user and organization counts, active organizations and loaded modules, among others. It lets the administrator understand the platform’s overall state at a glance.

What does workflow monitoring track? How the automated processes on the platform are progressing. The administrator can see which processes are running, completed or stuck, and restart or cancel a process when needed.

What is the module matrix for? It shows which organization can access which module in a single overview. The administrator uses this view to easily assess module access across the platform.